This page contains information about:

View our Privacy policy here

 
  1. Shipping
  2. Return and refund policies
  3. About us
  4. How to contact us
SHIPPING
We ship with USPS Priority Mail.
  • SHIPPING to USA ONLY, NO international shipping.
  • Because of unique nature of each our item, we add
    shipping fees according to an item's weight, not it's price.
  • Great majority of our items is under 1 Lb. of an actual shipping weight
    and USPS shipping fee for them is $5.00
  • Buyer pays for shipping either way: purchasing or returning our merchandise.
  • All shipping fees are not refundable.
  • On all Ivory MOSAIC Items buyer should contact us about shipping fees.


    USPS Priority rate Inside United States for Any State.
    for an Actual shipping WEIGHT:
    from 0 to 1.00 Lb.- $5.00
    from 1.01 to 2.00 Lbs.- $6.50
    from 2.01 to 5.00 Lbs.- $8.50
    from 5.01 to 6.00 Lbs.- $11.50
    from 6.01 to 7.00 Lbs.- $13.50
    from 7.01 to 9.00 Lbs.- $15.50
    from 9.01 Lbs and up - $17.50
    .

  • ivoryforart.com is not responsible for loss or damage incurred during shipment.
  • If you would like to add insurance to your order,
    please, request it.
    We will add insurance cost to your final bill and will e-mail you
    confirmation. Cost of insurance is listed on USPS site.
  • If you would like to comment on our shipping policy,
    please e-mail us to: info@ivoryforart.com
    (we are open for any suggestions to make it better)

RETURN AND REFUND POLICIES

  • Return: Customer satisfaction is 100% guaranteed!
  • For items such as jewelry, art objects, vintage or antique items,
    returns accepted when contacted within 10 days of receipt of merchandise.
  • No returns or refunds for ALL precut ivory items sold by weight.
  • Must contact us before returning our merchandise at info@ivoryforart.com.
  • Refund will be issued only upon receiving our merchandise back and in
    it's original condition.
  • Insurance and delivery confirmation is necessary for returning merchandise.
  • We will issue refund in it's original form as it was received, excluding all
    shipping fees.
  • All shipping fees are not refundable.

 

ABOUT US

We have been in ivory business for 35 years
and during that time we traveled the all world
collecting the rare and
unusual art and artifacts. Our expertise in
ivory field have been used and acknowledged
by US Fish & Wildlife Service.

 

 CONTACT US
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